Thank you for your business! Most orders are shipping within 1 week of being placed. You will receive the tracking information to the email address on the order once the order has been shipped.
For local pick up orders at our location in Montpelier Idaho, please call us to schedule a pick up date. ALL local pick up orders MUST make an appointment to pick up your order. Call us at 208-847-3357, 208-847-2683 or 208-847-0644 to schedule your appointment.
All payments made when placing an order are authorizations only and are only valid for up to 30 days. Payment will be finalized when the order is ready to be processed for shipment. You will be contacted for updated payment if the authorization has expired and/or is no longer valid when your order is ready to be processed and shipped.
Product inventory is kept updated as much as possible, however, we are not able to guarantee product availability due to the various time frames involved for receiving product from the manufacturer. You will be refunded or not charged for any products that are not available at the time your order is processed and shipped.
Bulk products (bags and boxes) may show the product description on the outside of the shipping package. If you want the contents hidden on the outer packaging, please note it in the comments on the order form. These items will also need to be repackaged for long term storage.
Product Note: Please be aware that due to the difference in elevation and/or temperature changes, the plastic buckets (Super Pail or SP) may arrive concaved or convexed. Normally this is not a problem as the product is sealed inside a mylar bag inside the bucket. To prevent future cracking from the indentation, you may remove the gasket lid and reshape the bucket by pushing out the sides (some people set another bucket inside the indented one to do this) and then replacing the gasket lid tightly. Since the product is sealed inside the mylar bag, it will not be compromised and you will have the same shelf life as you would normally have had.
Coupon code: Enter VALENTINE to receive 10% off all regular retail priced items (does not apply to home freeze dryers, sale or clearance items).
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